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June 12, 2007
Gerry Riskin: Investing in Client Service
Literally. And it's just what What About Clients? wanted to hear.
Wall Street may like companies that get client service. See Client Satisfaction may be EXTREMELY Profitable at Gerry Riskin's Amazing Firms, Amazing Practices. Excerpt: "In my opinion, there is an overabundance of information in law firms and a dearth of client-relations training. If you are a Managing Partner, you may want to balance this disparity."
Posted by Holden Oliver (Kitzbühel Desk) at June 12, 2007 11:52 PM
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