« Patriotism, Liberty and Learning. | Main | Tom Kane's Top Ten Client Getters and Keepers. »
July 06, 2006
Allison Shields: Real Client Service - Can You Teach It?
Here's a fine post on a favorite subject from one the best client-centric blogs out there. Lawyer-consultant Allison Shields at LegalEase wonders "Can Excellent Client Service Be Taught?" And the answer is yes. Notice especially the idea of developing in all staff and employees a "hospitality mentality"--Allison took this idea from a recent Inc. Magazine article--and where that mentality really starts.
Posted by JD Hull at July 6, 2006 05:40 PM
Comments
Post a comment
Thanks for signing in, . Now you can comment. (sign out)
(If you haven't left a comment here before, you may need to be approved by the site owner before your comment will appear. Until then, it won't appear on the entry. Thanks for waiting.)