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December 14, 2012

Does the travel industry miss the whole point of London?

Should London be redesigned and redeveloped to look like one of those cute, sterile and bouncy customer-friendly shopping centers in the American Midwest where I grew up? Reuters is reporting that "Tourists Find London Unfriendly, Dirty and Expensive", an article in large part based on a TripAdvisor tourist poll. But Surly, Grimey, High-Priced London has been London's reputation, job description and part of its dark-side charm for most of its mercurial 2000+ years.

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Posted by JD Hull at December 14, 2012 11:59 PM

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